Managers, users, clients & other people impact experiences purposefully or accidentally
Positive People Experiences
Achieved through research, consulting & coaching
About
A Positive People Experience approach puts people at center of a holistic experience and takes into consideration the influence of other people, tools used to achieve goals and the environment where the activity takes place. Real experience comes from the interaction between these elements. MORE
People
Tools
Technologies, objects, machines & clothing influence experience directly or indirectly
Environment
Light, heat, sound, space & furniture are all elements experienced intentionally or unintentionally
I don’t rely on a hammer, so I’m not interested
in defining everything as a nail.
I have built global UX teams, facilities, processes, tracking systems & metrics,
conducted research using a wide breadth of qualitative & quantitative
methods, designed web analytics strategies & holistic innovation processes,
evaluated physical environments, tools & devices, and applied design
thinking to products & teams.
Messy, ill-defined problems that include people engage me the most.
Forget about specific tools, processes, methods, and approaches.
Forget about specific models, theories and systems.
We will create an approach that is right for your unique needs. MORE
Create
CULTURE focused on people
TOOLS that makes sense and are easy to use
ENVIRONMENTS that provide positive experiences for people
PEOPLE EXPERIENCES that satisfy